FAQ
Whether you’re a first-time buyer or a lifelong fan, we’re here to help. Below, you’ll find answers to some of the most commonly asked questions about our products, services, and policies. Explore the categories to find what you need quickly and easily. pinball machine FAQs
What’s the difference between classic pinball machines and the newer models?
Classic pinball machines, often from the 70s and 80s, feature mechanical bells, bumpers, and flippers, while state-of-the-art machines like ours include high-definition LCD displays, award-winning RGB LED lighting, enhanced audio, and more. Jersey Jack Pinball machines combine the nostalgia of the classic arcade era with modern innovations to give you the best of both worlds—classic feel with cutting-edge technology. pinball machine FAQs
How long does production take on a new pinball machine?
Production times vary depending on demand and specific models, but our pinball machines are crafted with attention to detail, ensuring high quality. If you’re planning to buy, we recommend joining our newsletter [Link to newsletter registration page] so you can stay up to date on new releases- our games go fast!
How can I get started as a pinball collector?
Pinball collectors often start by finding a machine that fits their style and taste. Our machines are highly regarded in the collectors’ market due to their design, craftsmanship, and iconic themes. When you pick a machine, be sure to consider its condition, era, and unique features to ensure you’re investing your money in something you’ll love for years to come.
What is the press saying about machines?
How do I maintain my pinball machine?
Regular maintenance is suggested including cleaning the glass, removing dust & debris from the playfield, levelling the game, replacing worn playfield rubbers.
What are the power requirements for your game?
Domestic: 120 VAC, 8 Amps.
International: 220 VAC, 4 Amps.
What makes our machines stand out from other brands?
Our machines are known for their groundbreaking innovation and exceptional craftsmanship. We focus on immersive gameplay, with features like LCD screens, LED lighting, addictive rulesets, and intricate playfields, not to mention our Bluetooth connectivity. Our machines are designed for players, collectors, and those new to the game, combining classic pinball elements with modern technology for the ultimate experience.
Can I connect my pinball machine to Wi-Fi?
pinball machine FAQs.
Yes! Our pinball machines come equipped with Wi-Fi connectivity, making it easier than ever to get code updates. When a machine is connected to wi-fi, the game will notify the player of a new update being available. At that point you can accept the update and it will download and install with ease.
How do I care for and maintain my pinball machine?
Our pinball machines are built to last, but regular care can extend their lifespan even further. Cleaning the glass, playfield, and changing flipper rubbers is recommended. Bumpers, flippers, and ramps may need occasional adjustment, and we recommend contacting our Customer Support team for additional assistance. Keeping your machine in good condition ensures the fun never stops. pinball machine FAQs
Are PMSO machines suitable for home use?
Absolutely! Our pinball machines are built with collectors and home arcade enthusiasts in mind. Whether you love classic pinball machines or are looking for something more modern, our games fit seamlessly into home game rooms, and they are built to last for decades of enjoyment. They’re also designed to be easy to maintain, so you can keep your machine in top condition for years. pinball machine FAQs
Can I purchase replacement parts directly from PMSO?
Various parts can be purchased via our customer support page or tel: +1 (609) 388-8108
What are the dimensions and weight of the machines?
Dimensions with topper: Height: 87.0” (76” without topper), Back Box Width: 29.0”, Cabinet Depth: 52.0”, Cabinet Width: 22.25”, Weight 325.lbs. pinball machine FAQs
Can I customize my pinball machine?
Modifications to games may void the manufacturer’s warranty. pinball machine FAQs